Work for Us
Thanks for your interest in Vertical World employment!
Mission Statement:
As a company we strive to provide the best customer service, route setting, music, and cleanliness to
our customers on a daily basis. We treat all customer interactions as if we are serving our friends or
family. We accomplish this by hiring employee associates who care about climbing and our customers
and provide them with the training and motivation to give great customer service.
We are currently hiring (click position for more info):
GYM MANAGER
CONSTRUCTION
ROUTESETTER
FRONT DESK STAFF
YOUTH PROGRAM INSTRUCTOR
GYM MANAGER
The management position at Vertical World involves a high level of responsibility in overseeing financial success of the business, operations of systems, leadership with staff, and a deep connection to the VW climbing community.
Below is an outline of some of the key responsibilities of the management position. A Manager must take responsibility for and address conflict resolution and problem solving situations at a high level. On a daily basis the Manager must be able to handle many issues at one time: Multi –tasking, and problem solving, all while displaying strong leadership skills and confidence to the staff. A manager is the filter for information flowing from other parts of the company. The position requires a high level of
organization, communication, and knowledge of systems in order to execute goals.
Requirements:
Preferred Skills and Experience:
Benefits:
To apply, please email resume and cover letter to: Bret Johnston
CONSTRUCTION
ELEVATE CLIMBING WALLS CONSTRUCTION – Kent, WA
ENTRY LEVEL
Elevate Climbing builds custom climbing walls and custom boutique climbing gyms. We work in both a residential and commercial setting. We try and maintain a professional presence in all our jobs. Some travel is required for this job. Below are some of the requirements for our entry level position.
Entry Level: $20.00 – $22.00
Send resume or experience information to: Elevate Contact
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LEVEL-1 CARPENTER
Elevate Climbing builds custom climbing walls and custom boutique climbing gyms. We work in both a residential and commercial setting. We try and maintain a professional presence in all our jobs. Some travel is required for this job.
Carpenter Level 1: $22.00 – $25.00
Send resume or experience information to: Elevate Contact
ROUTESETTER
**MUST HAVE PREVIOUS COMMERCIAL SETTING EXPERIENCE**
The job of a Routesetter is to deliver the primary product consumed by Vertical World clientele – climbing. It is the duty of a VW Routesetter to consistently produce industry leading routes and boulders at any given VW location. Routesetters report directly to each facilities Head Routesetter or Gym Manager.
Responsibilities include but are not limited to:
Preferred Experience and Abilities:
This is a full time OR part time hourly position and pay is dependent on experience, but ranges from $18-$22+ per hour.
Benefits Include:
Intangible Benefits:
Please Email Bret with cover letter and resume to apply.
FRONT DESK STAFF
The front desk sets the tone of the customer experience at Vertical World Climbing Gyms. It is the goal of the front desk employee to make everyone that walks through the door feel at home and comfortable. This outstanding customer service must be paired with unwavering customer qualification and risk management. Blending those three entities is the core value and measure of success of a front desk worker. Along with these principles a front desk employee should be a flexible, energetic individual, who thrives in an active work environment and is willing to get any job done.
Responsibilities include but are not limited to:
- Customer interactions
- Communicating policies, procedure, safety requirements and enforcing all gym policies
- Providing in depth customer tours of facility
- Customer qualification
- Belay checks
- Lead checks
- Provide activity specific orientations based on customer experience/qualifications
- Risk management and floor supervision
- In depth knowledge of gym offerings
- Cleanliness of facility
- Including but not limited to mats, equipment, surfaces, retail, etc.
- Maintain climbing equipment such as ropes, route, tags, holds
- Providing general instruction of climbing and climbing equipment in a fun and informative fashion
- Restocking retail area
- Assist in groups, events, and youth programs
Requirements:
To apply, please email a resume and climbing resume to: Bret
YOUTH PROGRAM INSTRUCTOR
Vertical World is now hiring Youth Program (YP) Instructors. Instructors teach rock climbing classes and camps to students that range from 3 to 17 years old. Throughout the year there are multiple offerings a YP instructor may be involved in like: Regular yearlong programs, day camps, school break camps, summer camps, and summer programs to name a few. YP staff are responsible stewards that help prepare VW’s next generation of climbers. The available positions are for summer programs and longer-term employment is based on availability and scheduling of fall programs. Hours per week range from 2-12 hours.
Responsibilities include but are not limited to:
Requirements:
Preferred Skills:
Benefits
To apply, please email resume and climbing resume to: Redmond Programs
Vertical World is proud to be an Equal Opportunity Employer. Here at Vertical World, we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We pride ourselves in creating an inclusive and welcoming community in our facilities.