Work for Us


Youth Program Instructor

Youth Program Instructors teach rock climbing classes and camps to students who are 3 to 17 years old. We have two seasons of our youth programs, September through June and late June through August. Our school year programs are year-long, while we also offer single day camps during school breaks. During the summer our focus is week-long day camps and month-long programs. Youth Programs Instructors also lead groups, parties and rock climbing experiences that come in for one-time experiences.

Job Description:

  • Create and implement age-appropriate lesson plans for students (i.e. technique, climbing challenges, games)
  • Create an appropriate balance of safety, technical skill, and fun in class
  • Work in cooperation with a co-instructor
  • Track student progress
  • Manage a class of students with diverse ability and interest levels
     
    Qualifications:

  • Experience working with youth, ages 3-17
  • Personal climbing and top rope belay experience
  • Enthusiasm for both kids and climbing
  • First aid and CPR certifications (can be completed after hire date)
     
    Preferred Qualifications:

  • Experience teaching climbing
  • Experience leading groups of 8 or more children.
  • Lead climbing experience
     
    To apply, please email a resume and climbing resume to: Mary
    All applications must be submitted by May 19th for full considerations with a desired start date beginning in June.


    Front Desk Staff

    The front desk sets the tone of the customer experience at Vertical World Climbing Gyms. It is the goal of the front desk employee to make everyone that walks through the door feel at home and comfortable. This outstanding customer service must be paired with unwavering customer qualification and risk management. Blending those three entities is the core value and measure of success of a front desk worker. Along with these principles a front desk employee should be a flexible, energetic individual, who thrives in an active work environment and is willing to get any job done.

    Responsibilities include but are not limited to:

    • Customer interactions
      • Communicating policies, procedure, safety requirements and enforcing all gym policies
      • Providing in depth customer tours of facility
    • Customer qualification
      • Belay checks
      • Lead checks
      • Provide activity specific orientations based on customer experience/qualifications
    • Risk management and floor supervision
    • In depth knowledge of gym offerings
    • Cleanliness of facility
      • Including but not limited to mats, equipment, surfaces, retail, etc.
      • Maintain climbing equipment such as ropes, route, tags, holds
    • Providing general instruction of climbing and climbing equipment in a fun and informative fashion
    • Restocking retail area
    • Assist in groups, events, and youth programs
       
      Requirements

    • Friendly and enthusiastic
    • Self-motivated and able to act independently  
    • Previous customer service and sales experience
    • Great communication skills and the ability to work with a wide range of personalities
    • Ability to deal with difficult circumstances with a positive attitude 
    • Great working ability in a family environment
    • Must be a competent experience climber
    • First aid and CPR certifications (can be completed after hire date)
       
      To apply, please email a resume and climbing resume to: Mary
      All applications must be submitted by May 19th for full considerations with a desired start date beginning in June.


      Routesetter Position

      VW is looking to hire 2 full time setters. Please read job description below. All interested applicants are welcome to apply. “Home” location is flexible and can be determined by preference or proximity to a VW location.

      The job of a Routesetter is to deliver the primary product consumed by Vertical World clientele, climbing. It is the duty of a VW Routesetter to consistently produce industry leading routes and boulders at any given VW location. Routesetters report directly to each facilities Head Routesetter or Gym Manager.

      Responsibilities include but are not limited to:

      · Setting 3-5 days a week

      · Show up on time and ready to work

      · Be an active part of a motivating and positive setting environment

      · Execute any tasks or goals from Head Setter or Gym Manager

      · Keep up to date with training material from Head Setter

      · Executing tasks in a timely manner

      · Maintain a clean work space

      · Keep climbing wall surfaces and equipment up to VW and manufacturer standards

      · Set for competitions and events at VW

      · Any other tasks that are delegated from Head Setter or Gym Manager

      Preferred Experience and Abilities

      · Previous commercial setting experience

      · Ability to set 2-3 rope routes and 5-10 boulders in a day

      · High access rope skills

      · Self-motivated, hard-working, and able to act independently

      · Previous experience working in an environment where feedback/constructive criticism is welcomed and desired

      · Ability to deal with difficult circumstances with a positive attitude

      · Competition experience and USAC certification

      Vertical World is an equal opportunity employer. We encourage those of all backgrounds to apply if interested.

      Pay depends on experience

      Benefits include: Health and dental insurance if full time (30+ hrs), Free membership +1 for same household partnerships, PTO/Sick pay, access to all Seattle area gyms, pro deals, retirement plan after 2 years employment, necessary setting gear provided by VW.

      To apply, please email a resume and cover letter to: Bret