Work for Us

Head Instructor

The Head Instructor is to be in charge of all things in relation to classes and instruction for a Vertical World location in conjunction with the Regional Director of Instruction (RDI).

Responsibilities include but are not limited to

· Track class enrollment and communicate enrollment #s to RDI

· Facilitate, implement, and schedule new class offerings

· Regular check ins with RDI (at least quarterly)

· Train all in house staff on instruction techniques for VW classes

· Maintain outdoor gear and employee equipment

· Scheduling and teaching private instruction

· Keeps staff up to date on changes and or additions to the VW instructional programs

· Communicate with management and marketing coordinators about promoting classes in need of marketing

· Promptly respond to all email and other communications from clientele or VW staff

· Communicate with Head Instructors at other VW locations for consistency of teaching practices and offerings

· Observes and evaluates instructors teaching classes

· Creates and keeps instructor records current and up to date

· Perform annual reviews for instructors in conjunction with manager

· Check website and in-house schedule to ensure schedule is consistently represented

Requirements

· Self-motivated and able to act independently

· High level of organization and attention to detail

· Great communication skills

· Ability to deal with difficult circumstances with a positive attitude

· Intimate knowledge of climbing instruction, training, and technical access methods

Position is open to internal and external applicants
Please send resumes to Mattie
Due to our reduced gym capacities, we are also hiring a Programs Coordinator. Roles could be combined depending on applicant.
Applications due by February 25th

Programs Coordinator

The Programs Coordinator (PC), in conjunction with the Regional Director of Programs (RDP), is responsible for all things in relation to programs at a VW location. It is their duty to ensure the success, growth, and necessary upkeep of programs offered.

Responsibilities include but are not limited to:

· Program sign ups, cancellations, make ups, wait list additions, and keeping an eye on enrollment in all programs

· Oversee scheduling and staffing of all programs

· Scheduling irregular programs like day camps

· Finding substitutes when needed

· Staff attendance and any disciplinary action with manager

· Make sure schedule is correct on website and in house

· Checking in with program staff on a regular basis and performing annual reviews

· Shadow program staff and give constructive criticism when necessary

· Make sure all staff paperwork is up to date i.e. first aid/cpr, training documents, etc

· Promptly respond to all emails and communications from parents and program members about programs

· Setting up program billing configurations in RGP and setting up and managing prorated amounts or special circumstances

· Training new program staff and perform bi annual training for all program staff

· Keeping an eye on enrollment

· Handle all programs paper work like program contracts and any others

· Communicate to parents and program members about special offerings, holiday schedules, and other special circumstances

· Logistics of summer camps

· Permits, rental vans, anything else necessary

· Outreach to marketing team to promote programs

· Attend camp fairs and other public outreach sources

· Present updates to programs at staff meetings, coordinator meetings, and in the com log

· Creating ongoing program resources

· Class content and expectations, tasks and games

· Any tasks administrated by gym manager

Requirements

· Self-motivated and able to act independently

· High level of organization and attention to detail

· Great communication skills

· Ability to deal with difficult circumstances with a positive attitude

· Great with kids and their families

Position is open to internal and external applicants
Please send resumes to Mattie
Due to our reduced gym capacities, we are also hiring a Head Instructor. Roles could be combined depending on applicant.
Applications due by February 25th